{"id":5597,"date":"2024-08-27T07:34:17","date_gmt":"2024-08-27T07:34:17","guid":{"rendered":"https:\/\/presspart.com\/customer-satisfaction-2024\/"},"modified":"2024-09-27T07:19:10","modified_gmt":"2024-09-27T07:19:10","slug":"customer-satisfaction-2024","status":"publish","type":"post","link":"https:\/\/presspart.com\/de\/customer-satisfaction-2024\/","title":{"rendered":"Customer Satisfaction Survey 2024"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/presspart.com\/wp-content\/uploads\/2024\/08\/Customer-taking-survey485095547-2-scaled-1-1024x683.jpeg\" alt=\"Customer Satisfaction Survey 2024\" class=\"wp-image-5502\" srcset=\"https:\/\/presspart.com\/wp-content\/uploads\/2024\/08\/Customer-taking-survey485095547-2-scaled-1-1024x683.jpeg 1024w, https:\/\/presspart.com\/wp-content\/uploads\/2024\/08\/Customer-taking-survey485095547-2-scaled-1-300x200.jpeg 300w, https:\/\/presspart.com\/wp-content\/uploads\/2024\/08\/Customer-taking-survey485095547-2-scaled-1-768x512.jpeg 768w, https:\/\/presspart.com\/wp-content\/uploads\/2024\/08\/Customer-taking-survey485095547-2-scaled-1-1536x1024.jpeg 1536w, https:\/\/presspart.com\/wp-content\/uploads\/2024\/08\/Customer-taking-survey485095547-2-scaled-1-2048x1366.jpeg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>In the latest round of customer satisfaction survey, conducted by an external agency, H&amp;T Presspart achieved an average satisfaction score of 8.52 out of 10, demonstrating a continued strong engagement of our customers.<br><\/p>\n\n\n\n<p>The customer satisfaction survey is completed digitally H&amp;T Presspart\u2019s accounts who represent a cross-section of the customer base by products, revenue, and geographical location and during the survey, we ask our customers three questions:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On a scale of 1 to 10 (where 1 is low and 10 is high), how likely are you to recommend H&amp;T Presspart to a friend or colleague?\u201d<\/li>\n\n\n\n<li>What makes you feel this way about H&amp;T Presspart?<\/li>\n\n\n\n<li>In your opinion, what should H&amp;T Presspart focus on to improve further?<\/li>\n<\/ol>\n\n\n\n<p><\/p>\n\n\n\n<p>Some of the key strengths of H&amp;T Presspart which were highlighted by the customers in this year\u2019s survey included quality, collaboration and responsiveness. We also received some constructive feedback from our customers on how H&amp;T Presspart can improve even further<\/p>\n\n\n\n<p><br>As with every survey, we have now started a detailed review process of the results and constructive comments and actions will be defined.<\/p>\n\n\n\n<p><br>Finally, this result is a reflection on all the hard work and dedication of all our employees, and it is showcasing our #1TEAM philosophy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the latest round of customer satisfaction survey, conducted by an external agency, H&amp;T Presspart achieved an average satisfaction score of 8.52 out of 10, demonstrating a continued strong engagement of our&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-5597","post","type-post","status-publish","format-standard","hentry","category-events-de"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - 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