{"id":3961,"date":"2023-07-14T07:52:48","date_gmt":"2023-07-14T07:52:48","guid":{"rendered":"https:\/\/presspart.com\/?p=3961"},"modified":"2023-08-08T07:26:39","modified_gmt":"2023-08-08T07:26:39","slug":"ht-presspart-customer-satisfaction-survey-2023","status":"publish","type":"post","link":"https:\/\/presspart.com\/es\/ht-presspart-customer-satisfaction-survey-2023\/","title":{"rendered":"Encuesta de satisfacci\u00f3n de clientes de H&amp;T Presspart 2023"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"443\" src=\"https:\/\/presspart.com\/wp-content\/uploads\/2023\/07\/EN_News_Customer-Satisfaction-Survey_news-head-1024x443.png\" alt=\"\" class=\"wp-image-3940\" srcset=\"https:\/\/presspart.com\/wp-content\/uploads\/2023\/07\/EN_News_Customer-Satisfaction-Survey_news-head-1024x443.png 1024w, https:\/\/presspart.com\/wp-content\/uploads\/2023\/07\/EN_News_Customer-Satisfaction-Survey_news-head-300x130.png 300w, https:\/\/presspart.com\/wp-content\/uploads\/2023\/07\/EN_News_Customer-Satisfaction-Survey_news-head-768x332.png 768w, https:\/\/presspart.com\/wp-content\/uploads\/2023\/07\/EN_News_Customer-Satisfaction-Survey_news-head.png 1479w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>En la \u00faltima ronda de nuestra encuesta de satisfacci\u00f3n del cliente, la Divisi\u00f3n H&amp;T Presspart obtuvo una puntuaci\u00f3n media de satisfacci\u00f3n de 8,81 sobre 10. La puntuaci\u00f3n de este a\u00f1o (que se denomina puntuaci\u00f3n de referencia) es ligeramente superior a la de 2022, que fue de 8,73, y es la segunda puntuaci\u00f3n m\u00e1s alta que hemos logrado en 13 rondas de encuestas.<\/p>\n\n\n\n<p>Durante la encuesta formulamos tres preguntas:<\/p>\n\n\n\n<p>1. En una escala del 1 al 10 (donde 1 es bajo y 10 es alto), \u00bfqu\u00e9 probabilidad hay de que recomiende H&amp;T Presspart a un amigo o colega?\u00bb.<\/p>\n\n\n\n<p>2. \u00bfQu\u00e9 le hace pensar as\u00ed de H&amp;T Presspart?<\/p>\n\n\n\n<p>3. En su opini\u00f3n, \u00bfen qu\u00e9 deber\u00eda centrarse H&amp;T Presspart para seguir mejorando?<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Algunos de los puntos fuertes de H&amp;T Presspart destacados por los clientes en la encuesta de este a\u00f1o son la calidad, el servicio al cliente, la capacidad de respuesta, las competencias t\u00e9cnicas y nuestro enfoque colaborativo, lo que nos complace enormemente, ya que creemos que estas competencias forman parte de los puntos fuertes de la marca H&amp;T Presspart.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"443\" src=\"https:\/\/presspart.com\/wp-content\/uploads\/2023\/07\/EN_News_Customer-Satisfaction-Survey_body2-1024x443.png\" alt=\"\" class=\"wp-image-3946\" srcset=\"https:\/\/presspart.com\/wp-content\/uploads\/2023\/07\/EN_News_Customer-Satisfaction-Survey_body2-1024x443.png 1024w, https:\/\/presspart.com\/wp-content\/uploads\/2023\/07\/EN_News_Customer-Satisfaction-Survey_body2-300x130.png 300w, https:\/\/presspart.com\/wp-content\/uploads\/2023\/07\/EN_News_Customer-Satisfaction-Survey_body2-768x332.png 768w, https:\/\/presspart.com\/wp-content\/uploads\/2023\/07\/EN_News_Customer-Satisfaction-Survey_body2.png 1479w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Adem\u00e1s de nuestra elevada puntuaci\u00f3n por referencias, tambi\u00e9n recibimos muchos comentarios de nuestros clientes que nos ayudar\u00e1n a seguir mejorando nuestro servicio y a fortalecer a\u00fan m\u00e1s nuestra colaboraci\u00f3n con ellos.<\/p>\n\n\n\n<p>La encuesta de satisfacci\u00f3n del cliente se cumplimenta digitalmente en 35 cuentas de H&amp;T Presspart que reproducen una muestra representativa de la base de clientes por productos, ingresos y ubicaci\u00f3n geogr\u00e1fica, con m\u00e1s de 220 contactos invitados a participar.<\/p>\n\n\n\n<p>Por \u00faltimo, este resultado es un verdadero testimonio de todo el trabajo duro y la dedicaci\u00f3n de todos nuestros colegas en H&amp;T Presspart y muestra nuestra filosof\u00eda #1TEAM.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En la \u00faltima ronda de nuestra encuesta de satisfacci\u00f3n del cliente, la Divisi\u00f3n H&amp;T Presspart obtuvo una puntuaci\u00f3n media de satisfacci\u00f3n de 8,81 sobre 10. La puntuaci\u00f3n de este a\u00f1o (que se&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[27],"tags":[28,29],"class_list":["post-3961","post","type-post","status-publish","format-standard","hentry","category-company-news-es","tag-customer-survey-es","tag-ht-presspart-es"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Encuesta de satisfacci\u00f3n de clientes de H&amp;T Presspart 2023 - H&amp;T Presspart<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/presspart.com\/es\/ht-presspart-customer-satisfaction-survey-2023\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Encuesta de satisfacci\u00f3n de clientes de H&amp;T Presspart 2023 - H&amp;T Presspart\" \/>\n<meta property=\"og:description\" content=\"En la \u00faltima ronda de nuestra encuesta de satisfacci\u00f3n del cliente, la Divisi\u00f3n H&amp;T Presspart obtuvo una puntuaci\u00f3n media de satisfacci\u00f3n de 8,81 sobre 10. 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